Burst pipes, major leaks, sewage backups, and gas line emergencies. We respond immediately to protect your Charlotte home from water damage.
From burst pipes to sewage backups, our team is equipped and experienced to handle any plumbing emergency in the Charlotte metro area. Here are the most common situations we respond to.
A burst pipe can release hundreds of gallons per hour, causing severe water damage to floors, walls, and ceilings. We locate the break, stop the flow, and repair or replace the damaged section — fast.
What to do:
Shut off your main water valve immediately, then call us. We will arrive within 30-45 minutes to stop the damage.
Whether it is a slab leak, a hidden wall leak, or water pooling under your home, our leak detection equipment pinpoints the source so we can fix it before mold and structural damage set in.
What to do:
Turn off the water supply to the affected area if you can locate the valve. Place buckets under drips and call us right away.
Raw sewage in your home is a health hazard that requires immediate action. We clear the blockage, flush the lines, and sanitize the area to get your home safe again.
What to do:
Stop using all water fixtures. Keep children and pets away from the affected area. Call us immediately — do not attempt to clean raw sewage yourself.
A leaking or failed water heater can flood your garage, utility room, or basement. We diagnose the issue and either repair or replace the unit — same day when possible.
What to do:
Turn off the water supply to your water heater and the unit itself (gas valve or circuit breaker). Call us for same-day diagnosis and repair.
A completely blocked main line can shut down every drain in your home. We use professional equipment to clear even the toughest blockages and restore full drainage.
What to do:
Stop running water. If a toilet is overflowing, shut off the valve behind it. Call us to clear the blockage professionally.
Losing water to your entire home is an emergency. We identify whether the issue is with your supply line, shut-off valves, or the municipal connection and get water flowing again.
What to do:
Check with your neighbors to rule out a city water issue. If the problem is only your home, call us to locate and fix the supply line issue.
Follow these steps to minimize damage while you wait for our emergency plumber to arrive.
Locate your main water shut-off valve — usually near the water meter or where the supply line enters your home. Turn it clockwise to stop all water flow and prevent further damage.
To protect the unit from damage, turn off your water heater. For gas heaters, turn the gas valve to the OFF position. For electric heaters, flip the circuit breaker.
Use towels, buckets, and mops to contain standing water. Move furniture, electronics, and valuables away from the affected area to dry ground.
Call 980-405-4186 for immediate emergency service. We'll dispatch our nearest truck — our plumbers typically arrive within 30 to 45 minutes anywhere in the Charlotte metro area.
While you wait, take photos and video of the damage for your insurance claim. Note the time you discovered the issue and any steps you took.
When minutes matter, you need a plumber you can count on. Here is why thousands of Charlotte-area homeowners call ArtFix first.
With multiple service trucks covering the Charlotte metro area daily, we reach you fast — day or night, weekends and holidays included.
Our lead plumber Bogdan has been solving plumbing problems since 2017. There is very little we haven't seen and fixed.
You get a clear quote before any work begins — even at 2 AM. No surprise fees, no hidden charges, ever.
We are licensed to work in both North Carolina and South Carolina, serving communities on both sides of the state line.
Your property is protected on every job. We carry full liability insurance as standard — no exceptions.
Not an answering service — a real plumber answers your call and dispatches immediately, 365 days a year.
We provide 24/7 emergency plumbing across the entire Charlotte metro area and into South Carolina. No matter where you are in our service area, we can be there in 30-45 minutes.
Answers to common questions about our 24/7 emergency service
Every minute counts during a plumbing emergency. Our experienced team is standing by 24/7 to protect your Charlotte home from water damage.
EMERGENCY: 980-405-4186